Analytics and Stats for your Asterisk Queues
Start Your Free Trial Now
Why QueueMetrics-Live ?
A hassle-free reporting solution
- Fully-featured free trial
- Updates included
- Developed with remote working in mind
- Only pay for what you use
More than 200 Metrics
Investigate your business with more than 200 Metrics regrouped in 83 tables / charts.
Customizable Wallboards
Easily create all the dashboards and wallboards you need. Share information with your team in real time or simply design the perfect dashboard to keep everything under control at a glance.
Agent Panel & Outcome Tracker
Give to your agents the perfect tool for their work. Icon, our agent panel is the perfect companion for your working force and will enable your agents to focus on their work, leaving the tracking stuff to our software.
Moreover from the agent panel your agents will be able to flag the outcome of every call (sales, successful support,etc)..
Embedded Softphones
QueueMetrics-Live includes a Softphone for each of your Agents. Our Softphones are based on JsSIP, the same library used by FreePBX. Save the cost of the voip phones and connect your agents directly with a pair of headphones. Discover all the advantages of using softphones in your company.
Cloud Based for a Zero-Hassle Experience
QueueMetrics-Live is delivered via the cloud as software as a service (SaaS). No need to buy, maintain or upgrade hardware and you will pay only for what you use each month. Additionally you will be able to support multiple contact-centers (cluster mode), including at-home agents, anywhere in the world.
5 Minute Installation
It just takes five minutes to set our suite to track all activities in your call center and be able to finally measure your business and agent activities.
